FAQ - How do I clear the cache?

Occasionally you will be asked to clear the cache in a browser.  It varies from browser to browser.

 

Step-by-Step for Internet Explorer:

You may need to have your technology facilitator help with this. 

  • Open Internet Explorer
  • From the Tools menu, select Internet Options
  • Click on the General Tab (may already be showing)
  • Under the Browsing History area click on the Delete button.
  • Check Preserve Favorites website data, Temporary Internet files, Cookies, and History.
  • Click on Delete.
  • After the computer finishes deleting these files, click on OK.

 

Step-by-Step for Google Chrome:

You may need to have your technology facilitator help with this.

  • Open Google Chrome
  • Click on the three bars located at the top/right of the Browser window
  • Select Settings
  • Scroll down and select the link Show Advanced Settings
  • Under Privacy, click on the Clear Browsing Data button
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